AUS
Run the appropriate automated underwriting system when applicable. Read the findings instead of treating “Approve/Eligible” as the end of underwriting.
Turn the application into a complete mortgage file and learn the habits that build a repeatable loan officer business.

New loan officers should be able to explain why a program fits the borrower, what tradeoffs it creates, and what conditions could change the recommendation.
Run the appropriate automated underwriting system when applicable. Read the findings instead of treating “Approve/Eligible” as the end of underwriting.
Collect documentation that supports the application: income, employment, assets, identification and transaction/property documents as required.
Follow company and regulatory procedures for application date, disclosures, intent to proceed, change of circumstance, fair lending and other compliance requirements.
Submit a clean, organized file. Add a useful loan summary and address known issues before underwriting finds them.
Confirm the file is complete enough to structure accurately.
Verify documents, order required services and prepare the file for underwriting.
Underwriter evaluates credit, capacity, collateral and program compliance.
Resolve conditions completely. Avoid piecemeal or contradictory responses.
Required credit and closing conditions are satisfied subject to final closing requirements.
Coordinate final figures, documents, signing and funding according to the transaction.
Product knowledge creates confidence and faster scenario responses.
Realtors and consumers remember the LO who communicates and solves problems.
Create genuine value for real estate agents, builders, investors and past clients.
Most leads are not ready on the first conversation. A consistent CRM process matters.
Market accurately, protect consumer information and follow company procedures.
Guidelines, rates, lenders and programs change. Strong LOs continually retrain.
Use the Careers page to learn about joining the Loan Factory team and the 30-day licensing fast-track goal.
EXPLORE A LOAN OFFICER CAREER